Exclusivity
One agent per record
No shared leads, no second sale, no resale after a cooling-off window. Contractual, not aspirational.
US-licensed agents & agencies · Medicare and beyond
For [X] years we have generated leads and run back office for businesses across the UK. Premier Care Link is that same operation, rebuilt for the US market — and built around the one thing a US agent cannot afford to get wrong.
Opted-in Medicare prospects, verified on a recorded call before you ever see them, and delivered to one agent only. The prospect decides how they reach you — transferred to your line while they are still on the phone, or booked into your diary for a time they chose. The consent wording, the timestamp, the source URL, the full recording and the transcript are filed with the record, not promised in an email.
The verbatim consent text the prospect agreed to is stored with the record and supplied with the lead, exactly as it appeared on screen.
AssistantHello, this is an automated assistant calling from Premier Care Link about the Medicare enquiry you submitted. This call is recorded, and you can ask to speak to a person at any point. ProspectNo, you're fine. AssistantThank you. I'm not a licensed agent, so I can't recommend or compare any plan — I'm only confirming your details so a licensed agent can call you. Would you like a licensed agent to contact you about your Medicare options? ProspectYes, please. AssistantI can put you through to one now, or book a time that suits you better. Which would you prefer? ProspectBook me in for Thursday morning if you can.
Why we built it this way
The same lead was sold to four other agents.
One lead, one agent. Each record is released once, to a single buying agent, with the delivery timestamp held against your account. If you ever suspect a duplicate, ask us and we will show you the release log for that record.
The prospect had no idea who I was or why I was calling.
Every prospect completes a recorded verification call before you receive anything. They are told their details go to a licensed agent, and they say yes on tape. You are not making a cold call — you are returning one.
The consent was a screenshot of a form I never saw.
You get the actual record. Verbatim consent wording, capture timestamp, source URL, device and IP, and the certificate reference — attached to the lead at the point of delivery, not produced later if something goes wrong.
Half the numbers were dead or wrong.
A number that does not answer never becomes a lead. Records only leave our system with a completed, verified conversation behind them. Anything else is dispositioned out at our cost, not sold to you.
It was a bot, and by the time it reached me the prospect was already annoyed.
The prospect can ask for a person at any point, and is told so at the start of the call. They also choose what happens next — transferred to you straight away, or booked into your diary for a time that suits them. You inherit a conversation that went the way the prospect wanted it to.
Chain of custody
Five stages, each of which leaves a record. Nothing is bought in, scraped, aged or re-sold.
Prospects come from Facebook campaigns we run ourselves, to landing pages we control. We do not buy lists, aggregate feeds or aged data, so we can tell you exactly where every record came from and show you the page the prospect saw.
The prospect gives express written consent on our form. Wording, timestamp, source URL, device and IP are captured at the moment of submission and stored against the record. That package travels with the lead.
Our AI voice agent calls within [X] minutes of submission. It states that the call is recorded, identifies itself as not a licensed agent, confirms the prospect's details and enrolment situation, and asks whether they want a licensed agent to contact them. The call is recorded end to end.
No plan advice · No comparison · No recommendationEvery transcript is run through automated compliance checks before release — required disclosures present, prohibited topics absent, affirmative consent captured. Anything flagged, plus a random sample of clean calls, goes to a human reviewer. Failed records are not sold.
Nobody is trapped with a machine and nobody is handed over cold. At the end of the verification call the prospect is offered three routes, and whichever they take is recorded on the file so you know what they agreed to before you dial.
Route A
Connected straight to your line while they are still on the phone, with the verification call already behind them.
Route B
They pick a slot in their own time zone. It lands in your diary as an appointment, not a phone number and a guess.
Route C
Available on request at any point in the call. A member of our team takes over — under exactly the same constraints, and still no plan advice.
Posted into your CRM in real time, emailed, booked into your calendar, or connected live — whichever route the prospect chose. Delivery is logged and the record is closed to every other buyer.
What you are actually buying
Exclusivity
No shared leads, no second sale, no resale after a cooling-off window. Contractual, not aspirational.
Delivery
Warm transfer to your line, a booked slot in your calendar, or a webhook post into your CRM. Set your own transfer hours, so live calls only come when someone is there to take them.
Replacements
Wrong number, wrong state, or no consent record on the file — flag it within [X] business days and it is replaced. Written terms before you spend anything.
Volume
Daily and weekly caps you control, so AEP volume does not arrive faster than you can work it. Pause without penalty.
Coverage
Filtered to the states and counties you are appointed in. Tell us your footprint and we will only send inside it.
Retention
Recordings, transcripts and consent artefacts retained for [10] years and produced on request for any record you bought.
Beyond Medicare
Medicare is where we started in the US because it is the hardest vertical to do properly. The same stack — our advertising, our consent capture, our recorded AI verification, our QA — runs against any product you sell. If you write more than one line of business, tell us and we will build the campaign for it.
Ageing-in prospects, targeted by birth month.
Season-timed volume, capped to your capacity.
Prospects reviewing existing cover.
Recorded verification, same evidence file.
Filtered to your appointed carriers' footprint.
Open enrolment and qualifying-event driven.
Lower volume, tighter qualification criteria.
Bring the offer. We build and test the campaign.
The other half of the business
Back office support has been the quieter half of our UK operation for years. It is available to US agencies on the same terms.
Diary
Verified prospects booked directly into your calendar, not just handed over as a phone number.
Retention
Your existing book contacted ahead of AEP so the review happens before a competitor's mailer lands.
Overflow
Extra hands for the ten weeks a year when your phones do not stop. Scaled up and back down without hiring.
Admin
Outstanding paperwork, missing signatures and carrier follow-ups worked through to completion.
Data
Deduplication, disposition tidying and pipeline reporting, so your numbers mean something.
Reporting
Contact rate, appointment rate and close rate by source, so you can see what your spend is actually buying.
Where we stand
Stated plainly, because vagueness here is how agents end up carrying someone else's risk.
Before you ask
Yes. Each record is released to one agent and closed. We do not resell after a window, we do not sell the same record into a different vertical, and we do not sell it back to an aggregator. Delivery is logged against your account and we will show you the release log for any record you query.
Minutes. The verification call runs within [X] minutes of the prospect submitting the form, and delivery follows immediately after QA. If you take live transfers, the prospect is still on the phone when you pick up.
Whichever the prospect chose. At the end of the verification call they are offered a transfer to your line there and then, or a callback slot they select themselves. Transfers only go out during the hours you set, so nothing rings an empty office. Booked appointments arrive in your calendar with the recording and consent record already attached.
No. The verification call opens with the assistant identifying itself as automated and telling the prospect they can ask for a person at any point. If they ask, a member of our team takes the call. That person operates under the same constraint as the assistant — confirming details and routing the prospect, never advising on, comparing or recommending a plan.
[Set out your no-show policy here — whether the record is re-contacted, re-booked, credited or replaced. Agents will ask this on the first call, so decide it before you publish.]
We will not quote you a number we have not measured on your own footprint. What we can tell you is that every record has already had a completed, recorded conversation behind it, so you are calling someone who has spoken to us and asked for your call. We will agree a review point after your first [X] records and look at your dispositions together.
Wrong number, wrong state, no consent record on the file, or the prospect disputes ever having enquired — flag it within [X] business days and it is replaced. The full policy is in the written supply terms you get before you spend anything.
We target to your licensed and appointed footprint. Send us your states, and where relevant your counties, and records outside it will not be sent to you. If you want a state we are not yet running, we will tell you honestly how long it takes to build volume there.
Each record goes to one agent. Whether we take on a second buyer in a given territory depends on the volume that territory produces — we will tell you where you stand before you commit, and we would rather turn away a buyer than under-serve one.
Pricing is per verified record and varies by vertical, state and volume commitment. [Insert your pricing structure, minimum order and payment terms here — or state that pricing is quoted after the intro call.]
Yes. Ask on the form below and we will send a redacted sample file with the recording, the transcript and the consent record, so you can judge the quality yourself rather than take our word for it.
Start here
Tell us what you write and where you are licensed. We will send back a redacted sample record — recording, transcript and consent artefacts — along with the verification script and the written supply terms. No commitment, and no volume until you have seen all of it.
Prefer to talk it through? Email contact@premiercarelink.com and we will reply within one business day.
Email us with the details below and we will reply within one business day with the redacted sample record, the verbatim consent wording, the verification script and the written supply terms.
We reply within one business day · No consumer data is shared before terms are agreed